Following is a summary of the terms and conditions that apply to all purchases made from STEM Nest.
1. Orders & Delivery:
All orders placed through this website are subject to confirmation and acceptance by STEM Nest. Generally, orders will be provisioned and fulfilled within one to two business days or if received out of business hours then the following one to two business days.
STEM Nest may vary prices in the event of price changes or mistakes made by suppliers on reasonable prior notice to you. STEM Nest may refuse an order for any product at its sole discretion if it believes that the order contravenes STEM Nest Acceptable Usage Policy or might be a fraudulent order.
2. Returns & Refunds
Any refunds that are required will be processed only to the same method used to make the order. This includes to the same credit card number/account if the payment was by credit card. In the event that the card is lost, stolen or cancelled STEM Nest may require confirmation from the card provider or issuing bank for any change.
3. Prices, Payment & Credit Card Information
You credit card information will be processed by the payment provider that you select during the check-out process. All payment providers used by STEM Nest are PCI DSS Compliant. STEM Nest is also PCI DSS Compliant. STEM Nest will not store your credit card data in our website or web servers.
Payment must be cleared before the services are dispatched.
4. Your Account
You agree to take responsibility for the safekeeping of your user name and password. You are liable if your user name or password is used by an unauthorised person. You agree to release and indemnify STEM Nest in connection with any use (whether authorised or unauthorised) of your user name or password. STEM Nest may suspend or cancel your account at any time without prior notice.
5. Images and specifications
Images that are displayed on the STEM Nest websites are for informational and marketing purposes. Please refer to the detail product description and the Additional Product Information for specifications.
Any liability of STEM Nest in connection with goods supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of STEM Nest be limited to the replacement of the goods or the supply of equivalent goods.
7. Changes To Terms
Each order is governed by the terms and conditions current when the order is placed. STEM Nest may add to, delete or otherwise change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time you place an order.
8 Applicable Law
All purchases, and these terms and conditions, are subject to the laws of South Australia, Australia.
STEM Nest respects the Guidelines suggested by the Australian Direct Marketing Association in its Code of Practice for Consumer Protection in ecommerce and the privacy of individuals. STEM Nest complies with the Australia Privacy Principles (APPs) and also abides by the World Wide Web Consortium (W3C) Platform for Privacy Preferences Project (P3P). The latter is emerging as an industry standard providing a simple, automated way for users to gain more control over the use of personal information on web sites they visit.
In line with these guidelines, STEM Nest would like you to be aware of the information we collect to provide your service. We do not provide third parties with access to your personal data.
Personal information collected by STEM Nest is kept to a minimum and is relevant to providing the business solutions that STEM Nest offers. You can refuse to provide information but may restrict the service that STEM Nest can offer.
What information is collected by STEM Nest?
Information collected by STEM Nest includes the following – if provided:
STEM Nest does not store credit card details within any of the online services offered.
If you would like to check the information held on file about you by STEM Nest please send an email to firstname.lastname@example.org
What STEM Nest does with your information:
As a customer of STEM Nest you will receive occasional email communications from STEM Nest that relate to the services we provide to you, and you will have the option to opt-out of all non-essential email.
You can block and delete cookies in your browser and you can find more information about deleting or blocking cookies at www.aboutcookies.org.
How does STEM Nest protect your personal information?
STEM Nest is PCI compliant meaning that our servers and systems are monitored constantly to ensure all services provided by STEM Nest are as secure as they can be.
STEM Nest staff are aware that all personal information is sensitive and that it should be treated with due respect and confidentiality.
STEM Nest has procedures and controls in place to protect your information.
If you wish to enquire or make a complaint about Privacy related issues you can contact us directly at email@example.com or you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au/privacy/privacy-complaints.